NHS warns people eligible for Covid-19 vaccine to be aware of scammers targeting vulnerable groups

  • 08 January 2021


Health leaders in Bristol, North Somerset and South Gloucestershire are warning people to be on their guard for scams linked to the Covid-19 vaccination.

Bogus text messages are in circulation, which claim to be from the NHS and which ask you to provide payment details to verify your eligibility for the vaccine.

The message says you have been identified as eligible for the vaccine, and asks you to click on a link. The link goes to a web page where you are asked to provide details including your date of birth, address and payment card details which it claims is for proof of identity.

Dr Peter Brindle, Medical Director at Bristol, North Somerset and South Gloucestershire CCG, said:

We’re very concerned to hear that these fraudulent messages are in circulation and shocked that whoever is behind them is trying to take advantage of some of our population’s most vulnerable people at what is already a worrying time for many people.

If you or a loved one receives a text message which looks suspicious, and crucially, asks for bank details - please ignore it. The NHS would never ask anyone for their bank details.

The vaccine is free to all those in eligible groups, and our focus as a health and care system is on ensuring a safe and effective roll-out. The NHS will be in touch when it is your turn to be vaccinated.

All those who are eligible for the Covid-19 vaccination will be contacted by the NHS when it is your turn to be vaccinated. GP practices regularly communicate with their patients by text message, but will never ask for personal information or bank details. If you are concerned about the authenticity of a text message from your GP, please contact the practice to confirm.

Ways to spot a scam

  • Look out for spelling and grammatical errors
  • Even if a message or website looks like it is from the NHS, it doesn’t mean it is authentic
  • Anything that asks for you to provide bank or payment details in a text is likely to be bogus
  • Trust your instinct – if it doesn’t feel right it probably isn’t
  • It in doubt, check it out.