Community volunteers produce series of videos in multiple languages to make essential coronavirus information accessible to more people

  • 27 August 2020


Local volunteers have made a series of short coronavirus (Covid-19) information videos in more than 10 languages to reach members of the community who do not speak English as their primary language.

Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group (CCG) worked with volunteers brought together by the Community Access Support Service (CASS) to produce the videos, which include Government guidance on protecting yourself and others from the virus as well as ways to look after your mental health.

The videos were recorded by people from different communities in Arabic, Cantonese, Mandarin, Bengali, Farsi, Kurdish, Pashto, Turkish, Punjabi and Somali as well as English. They are hosted on the CCG’s YouTube channel and being shared across the area to reach those who will benefit from them the most.

GP David Soodeen, a clinical lead for mental health at the CCG, said: “The pandemic is an uncertain time and it is essential that everyone has access to reliable information from a trusted source. We were concerned that there were a significant number of people, and some whole communities that had little or no access to accurate, consistent and culturally appropriate information in a language that they can speak or read and were therefore under-informed and excluded.

“It’s really important that language is not a barrier to people getting the right information which is why we wanted to make these videos. We would like to thank all of the volunteers who have given their time to make them so that others can benefit from them.”

Monira Ahmed Chowdhury from CASS added: “We are pleased that the CCG recognised the communications need of communities who are both disproportionately impacted by Covid-19 and more marginalised in our society. We were very happy to use our community networks to identify volunteers willing to record these videos and we will look to be proactively promoting the videos back out into the wider communities.”

All of the videos can be viewed here