Translation and interpreting services

Here you can find out how to arrange to have an interpreter present at a health appointment, obtain language translations, or receive information in different formats.

Booking an interpreter for your appointment

All healthcare providers in Bristol, North Somerset and South Gloucestershire are able to provide interpretation services, either via telephone or with a face-to-face interpreter.

If possible, book your appointment in advance as it may take a few days to arrange for an interpreter to be there. If you’re having difficulty, please contact our Customer Services Team.

We use Language Line for telephone interpreting, as do GP surgeries.

Our information in accessible formats

If you need any information published by Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group (CCG) in another language or format – such as Easy Read, braille, CD or audio tape – please contact us.

NHS and public health advice in other languages

The NHS website has an automatic translation service, which means you can read information on conditions, treatments and well being in your first language.