Adult community services

We know that people do better when they are cared for closer to home. This means supporting people in the community, either in their own homes or in services close to where people live.

Community health services cover things like community nurses, physiotherapy, occupational therapy, speech and language therapy, services that help recovery after a fall or a stroke and services for conditions like dementia or learning disabilities.  

We are currently advertising for one adult community services provider to cover Bristol, North Somerset and South Gloucestershire. 

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Why is this important?

Community health services support thousands of people every year in Bristol, North Somerset and South Gloucestershire to stay well, independent and avoid unnecessary hospital stays.

Nationally, as many as one third of people stay in hospital longer than they need to often because they are unable to access care or treatment close to home. Having one organisation providing health services across our region will mean:

  • more consistent care for patients and carers, more joined-up working between professionals
  • better partnership working between organisations
  • and better access to care.

The NHS Long-Term Plan highlights care out of hospital as a priority, and the value of expanded teams of healthcare professionals working together to provide community services. Our vision is in line with this and we're looking for an organisation to provide these services over the next ten years.

What the service will look like:

We asked hundreds of local people and clinicians what was most important to them to help us shape services for the future. Find out what we heard and what we did as a result.

In future community health services will include:

  • Local healthcare teams working more closely together: so your GP and community health professionals meet up regularly to discuss your needs and help you manage your condition. 
  • Urgent and reactive care teams: working across areas to support people who have conditions that are getting acutely worse. This includes faster response times for patients, links to hospital care and community beds. This should help people to remain in the community for longer, or get home from hospital more quickly. 
  • Specialist advice and support: includes having clinical staff to educate and empower patients and health professionals about specific conditions such as diabetes and heart failure.
  • Hubs: Healthcare professionals will be better connected by working in the same physical building and / or through virtual connections. This means people will be able to get help to stay well and independent and links to mental health support, social services and the voluntary sector.

We’ll announce the organisation that will provide adult community services across Bristol, North Somerset and South Gloucestershire in in Autumn 2019. The new service will go live in April 2020.

Any questions? Email us


Community services procurement model