Customer Services Team

Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group (CCG) is committed to ensuring that services in the local area meet and exceed the expectations of our population. Your feedback is therefore very important and we strongly encourage you to share your experience with us so we can use it to help maintain, improve or if necessary, change the services we commission.

If you have a compliment, concern, complaint or would simply like some free and confidential advice in relation to a healthcare service you have received, please contact the Customer Services Team who will be happy to help you. 

The team can be contacted by completing the form below, or by using the following contact details:

Tel: 0117 900 2655 or 0800 073 0907 

Email: bnssg.customerservice@nhs.net

Write to:
Customer Services Team
NHS Bristol, North Somerset and South Gloucestershire CCG
South Plaza,
Marlborough Street,
Bristol,
BS1 3NX

For concerns or complaints about dentist, optician or pharmacist services please contact the practice directly or NHS England’s customer contact centre.

*Your use of this contact form signifies your consent to use this method of communication. Although every effort is made to protect information this cannot be guaranteed. The information you put on the form will be shared with our partners outside of the European Economic Area.