What we do

We plan and buy healthcare services for the people of Bristol, North Somerset and South Gloucestershire.

We formed in 2018 when the Bristol, North Somerset and South Gloucestershire Clinical Commissioning Groups joined together. Every area in England has a Clinical Commissioning Group (CCG) which bring together experienced healthcare professionals to decide what services are needed in the local area and ensure that they are provided for our population. This process of planning, buying and monitoring healthcare is called commissioning.

Planning for local health needs

We’re a membership organisation formed by GPs, supported by NHS managers, working at the front line of our community, so we hear the healthcare needs of our local communities every day. We are led by our Governing Body, who ensure we function effectively and economically. We also work closely with partners such as Bristol, North Somerset and South Gloucestershire Councils and Public Health England to agree priorities based on the information that we gather between us. Together, this helps us to assess your needs, strategically plan our priorities and review the services that are available.

What local services are we responsible for?

We’re responsible for commissioning a range of local healthcare services for the population of Bristol, North Somerset and South Gloucestershire. These services are provided by a variety of organisations, such as local NHS hospital trusts and community health service providers. 

The services we commission include:

  • urgent and emergency care, such as NHS 111, A&E and ambulance services
  • planned (elective) hospital care, such as operations and treatments 
  • general practice (GP)
  • community health services, such as community nursing and physiotherapy
  • rehabilitation for those recovering from operations and certain conditions
  • maternity and new-born services (excluding neonatal intensive care)
  • infertility services 
  • children and young people’s health services 
  • mental health services
  • continuing health care for people with on-going health needs, such as nursing care.

We are not responsible for commissioning dentists, optometrists and pharmacists, or for prison healthcare or specialised health services, all of which are commissioned by NHS England.

You can find out more about the responsibilities of Clinical Commissioning Groups on the NHS England website.

Annual Report and Accounts 2021/22

Our annual report and accounts for the year 2021/22

Our values

We’re guided by clear values that help us lead healthcare in our area and make the right decisions on behalf of our people. 

Shaping the best possible services

We’re committed to being fair and open in the way we make decisions and commissioning services according to local needs. Our aim is always to give you access to the highest quality health services while making sure that we achieve the best value from the money we have. We hold contracts with hospitals, community health providers, mental health trusts, ambulance trusts, and other organisations that provide treatment and healthcare.

Evaluating the quality of healthcare services in our local area

We’re constantly reviewing the performance of the services we commission to make sure they’re providing value for our community. Alongside reporting and assessing their quality, an important part of this is seeking the views of the public and patients. We hold regular workshops, surveys and meetings to hear the voices of our community, and always invite your contributions.

Research and evidence

Our Clinical Effectiveness & Research Team works closely with the University of Bristol, the University of the West of England and other NHS organisations to gather the best available research and evidence to inform our commissioning decisions.

We've signed the Time to Change employer pledge

In August 2019, we signed the Time to Change employer pledge, demonstrating our commitment to changing the way we all think and act about mental health in the workplace, and to supporting the wellbeing of staff.

Time to Change employer pledge stamp