Our Year 2020/21 Overview

The last year presented unparalleled challenges on a global scale. Within our own Bristol, North Somerset and South Gloucestershire (BNSSG) area, many people experienced grief and loss, increased isolation, and a range of significant life changes. We’ve all had to grapple with different ways of living, working, and coping.

With our acute hospital, primary care, community and mental health partners and the support of our communities, we continue to treat and care for people with Covid-19, and at home as they recover.

The hugely successful roll-out of the vaccination is significantly reducing the severity of the virus for most people. Our work with community leaders and volunteers to encourage as many people as possible to get vaccinated to protect themselves and their loved ones, is on-going. The increased engagement with people from diverse backgrounds and ethnic groups is strengthening the delivery of many other health and care services in BNSSG.

A graphic image of  a woman punching a large coronavirus cell, with the text Let's get the jab done, www.grabajab.net

Over the last year, we also expedited the digital transformation of health services, providing thousands of online appointments and consultations.

We launched the 24/7 Support and Connect Mental Health Support Line, agreed a new Community Mental Health Framework, launched a Public Consultation on Stroke with proposals to redesign stroke services to save more lives, and commissioned Off the Record to support young people’s mental health.

A woman wearing a black top and a phone headset, sitting at a desk

Putting people at the heart of all we do, working more effectively in communities and collaborating with partners across BNSSG have been guiding principles for the CCG since its inception in 2018. Our work is improving outcomes, reducing inequalities, and ensuring the delivery of services that fit in with people’s lives. You can read more about all areas of our performance in the 2020-2021 Annual Report.

This is our last year as a Clinical Commissioning Group (CCG), and without doubt, it has been the most challenging period in the history of the NHS. However, our ability to respond to all the change whilst remaining true to our mission has put our people and our BNSSG system in excellent stead to adapt and prepare for the incoming new ways of working through Integrated Care Systems (ICS) and the Integrated Care Board (ICB) in April 2022.

We are immensely proud of our colleagues and partners for their continued hard work and dedication.

Their commitment to managing Covid, restoring services, supporting the increased demand for acute and chronic illness, and engaging in projects to better integrate the way we care for the people we serve is inspiring.

We also thank the people in our communities for their continued support for the NHS and its partner organisations. The last year has shone a light on the power of community and the extraordinary results that can be achieved when everyone pulls together.

Julia Ross – Chief Executive

Dr Jonathan Hayes - Chair